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Ensuring That We Exceed Your Expectations:
We believe in delighting every client every time and we are confident that we will exceed your expectations. Please note that everyone's hair is not created equally, thus each client will receive a free explanatory hair consultation regarding what can and cannot be achieved with each individual’s hair. However, if you are unhappy with your hair services, we will correct most problems free of charge provided you contact us within seven (7) days from the date of service. We will review the correction request and make a decision at our discretion. We reserve the right to refuse service to anyone. STUNNERS N SMASHERS SPALON does not offer refunds for any services. Prices and promotions are subject to change without notice.
Our Product Return Policies:
For product returns, bring us the unused portion of the product within 7 days and we will exchange the product for the same product or apply the price of the product to any product of your choice. Technician Change If you feel another staff member would better serve you, please don't hesitate to let us know. We are a team of professionals and we encourage you to try the work of all our specialists. Cancellation/Rescheduling All services must be reserved with a credit card or gift certificate number. We kindly ask for a 24 hour cancellation notice for a single service and 48 hours for multiple services or packages. Missed appointments or late cancellations will be billed at a minimum of $15 per service. We simply charge the low cancellation fee, whether it’s a spontaneous weekend out of town or the flu bug. Your card is not billed unless your vacated appointment goes unfilled. We do our best to fill these openings—just like you, we’d much prefer to have another guest take your place! Our cancellation fee is designed to provide partial compensation for our wonderful technicians, who rely on us to manage their schedule and their career. Salon and Spa Treatments For Your Entire Family

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